1. Who We Are
QONG Systems (operated by INNOARTHI PRIVATE LIMITED) is an AI-powered engineering platform for the Oil & Gas sector, headquartered at Second Floor, 07/3, 18th C Main Rd, MTB Area, Marenahalli, Jayanagar 9th Block, Bengaluru, Karnataka 560041, India.
Contact: [email protected]
2. Data We Collect
We collect the following types of data:
- Contact information — name, email address, phone number, and company name when you submit our contact or demo request form.
- Newsletter subscriptions — first name and email address when you subscribe to our newsletter.
- Job applications — name, contact details, and uploaded resume when you apply for a position.
- Usage data — anonymised analytics about how visitors interact with our website (only if you consent to Analytics cookies).
- Cookies — see our Cookie Policy for full details.
3. How We Use Your Data
We use your data to:
- Respond to your enquiries and demo requests.
- Send you product updates and newsletters (only with your explicit consent).
- Process job applications.
- Improve our website and platform through anonymised analytics.
- Comply with legal obligations.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal Basis (GDPR)
Where GDPR applies, our legal basis for processing is:
- Consent — for newsletter subscriptions and analytics cookies.
- Legitimate interest — for responding to enquiries and improving our service.
- Contract — for processing job applications.
5. Data Retention
We retain your data only as long as necessary:
- Contact form submissions — up to 2 years.
- Newsletter subscriptions — until you unsubscribe.
- Job applications — up to 12 months after the position is filled.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent at any time (e.g., unsubscribe from newsletters).
- Object to or restrict certain processing.
- Lodge a complaint with your local data protection authority.
To exercise any right, email us at [email protected].
7. Cookies
We use cookies to operate the site and (with your consent) for analytics. You can manage your cookie preferences at any time via our Cookie Settings page.
8. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or alteration. Our platform supports air-gapped and on-premises deployments for clients with strict data sovereignty requirements.
9. Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of the site after changes constitutes acceptance.